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“Switch” Your Approach to Change: A Review of the Heaths’ Influential Framework
You have been asked by your boss to lead the rollout of a Generative AI solution across all functional areas in your company. You know Generative AI can help improve colleague productivity, but you’re not sure where or how. You’re also aware that colleagues have varying perspectives on Generative AI—some are excited about it and already using it, while others worry it might replace their jobs. How do you lead this change?
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Are We in a Generative AI Technology Bubble?
In the world of technology, every so often, we experience what is known as a “technology bubble” - a period when the market value of technology companies is inflated and unsustainable, driven by speculation and not by the companies’ actual financial performance. This can lead to a market correction when investors realize the companies are overvalued. The notable example of a technology bubble is the dot-com bubble in the late 1990s. Are we seeing the same thing happening with Generative AI?
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The Skill Code: Sacrificing Learning for Productivity
Matt Beane’s “The Skill Code” explores the unintended consequences of deploying intelligent technologies on skill development. As an assistant professor in the Technology Management department at the University of California, Beane argues that while these technologies increase expert productivity, they negatively impact the “skill code” - the fundamental process by which novices learn from experts. While Beane provides valuable insights into this issue, his solution overlooks the importance of addressing the root cause and redesigning processes during technology implementation.
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